Services Australia is reminding customers of changes to payments and services in March and April 2024 due to the Easter public holidays and Anzac Day.
All service centres and most phone lines will close on Friday March 29, Monday April 1 and Tuesday April 25, 2024.
Services Australia General Manager Hank Jongen said this means reporting and payment dates for some customers may change.
“It’s important to know you may need to report income early,” Mr Jongen said.
“Your Centrelink online account will show your new reporting date for the Easter reporting period.
“If you don’t have to report to get your payment, we may pay you early.”
“You can find more information about changes to services, including revised reporting and payment dates, online atservicesaustralia.gov.au/holidays”
Mr Jongen said customers can continue to use self-service options over the holidays.
“Our online accounts, phone self-service lines and Express Plus mobile apps will be available,” Mr Jongen said.
“You can still claim Medicare benefits at the doctor’s and register as an organ donor online.
“We will continue to provide critical Medicare services for health professionals over the holidays.”
