Telstra will be extending it’s 3G network closure date by two months from 30 June 2024 to 31 August 2024 to give people more time to upgrade their devices.
Telstra revealed the closure of the network nearly five years ago, but they understand the range of reasons why some people haven’t been able to move on.
A Telstra statement said the nationwide closure of their 3G network is an industry wide change to move people towards better connectivity.
Devices connected to 3G rely on the network to distribute either data, voice, or emergency calls, and will need to make a change to stay connected when it switches off.
Customers who are directly using the Telstra network or a provider under Telstra can check if their handset will be impacted by using Telstra’s SMS tool.
This can be achieved by texting the number ‘3’ to 3498 (or 3G XT).
Mobile customers yet to upgrade will hear a short message on impacted mobiles when making an outgoing call to act as a reminder to upgrade impacted devices.
The pre-recorded message will only be removed once the customer has upgraded.
More information is available via https://www.telstra.com.au/exchange/3g-network-closure-extended
